Education Support Services (Formerly Media & Technology Services)
The Education Support Services (ESS) office for the Northwest Building is located on the basement level, room B111. The office is open Monday-Friday, 8a-4pm during the fall, spring, and summer semesters. . Weekend and summer evening AV requests are serviced by the main ESS office located in the Science Center. ESS provides the following services: computer and video projection, laptop rental (for FAS classes only; limited supply), audio and video recording, tele and videoconferencing, and live sound system reinforcement. The ESS technicians are also available to provide training on any of the installed audio visual equipment in the building. Per policy directed by the FAS Administration, equipment and labor is provided free of charge exclusively to FAS courses or course related activities that are restricted to the members of the course. AV services for other events will incur equipment and labor charges.
To request AV support for a class or event, or to schedule an equipment training session, please send an email to ess@fas.harvard.edu.
Videoconferencing
Education Support Services is responsible for videoconference equipment operation. Point-to-point connection to remote locations is made with an IP (internet) connection. Dual stream video and computer image transmit and receive capabilities exists in all rooms. There is no charge to FAS classes requiring videoconference support. All other groups and events requesting videoconference services will incur equipment and labor charges. All room requests must be made through building scheduling. ESS requires at least 10 days notice for all requests. To request videoconference equipment and technician services, please contact the Education Support Services main office, at 495-9460 or send an email to ess@fas.harvard.edu.